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I love meeting people! Everyone I meet has a new perspective on life! Everyone has something new to teach me!

Delegation is a necessity for leadership. If you do everything yourself, then there's no reason to have a team. There's no reason to lead. Leadership doesn't exist without delegation.

In my speech, "Don’t Hold the Hammer," I tell the true story of Habitat for Humanity, and their improbable rise to international success.

Some leaders believe that negative feedback should be completely avoided. They don’t like the idea of telling anyone that they did a bad job. And they try to motivate others strictly through positive responses. They believe that positive feedback (reward) is more effective than negative feedback (punishment).

People are dramatically affected by how they are perceived and expected to act.

In order to succeed, leaders must to solve the Problem of Motivation. The Problem of Motivation arises because, even though people may have all of the competence to complete a task, they have a choice whether or not to do it. It's not about whether they CAN, it's about whether they WILL. And that all depends on their motivation. If they aren't motivated, then they won't work. It's that simple.

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