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Tag: customer service

By Bob Ramsey Posted on July 21, 2014

“It’s our fault,…really.”

I witnessed a tragedy in customer service this week. About 6 of us were riding in the shuttle bus from long term parking to the airport terminal.  As the bus … Continue reading “It’s our fault,…really.”

Categories: UncategorizedTags: being responsible, Customer, customer service, own the problem, problem customers

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