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Tag: being responsible

By Bob Ramsey Posted on October 4, 2015August 11, 2020

Optimistic AND Reliable

  Many people have that wonderful tendency to be optimistic which makes them encouraging to be with.  It seems that often those same people have difficulty being reliable.  Others are … Continue reading Optimistic AND Reliable

Categories: How to Manage AnyoneTags: ambition, being responsible, character, commitment, Credible, integrity, know thyself, Optimism, reliable, social style, success, versatile
By Bob Ramsey Posted on July 21, 2014

“It’s our fault,…really.”

I witnessed a tragedy in customer service this week. About 6 of us were riding in the shuttle bus from long term parking to the airport terminal.  As the bus … Continue reading “It’s our fault,…really.”

Categories: UncategorizedTags: being responsible, Customer, customer service, own the problem, problem customers

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