being responsible – Bob Ramsey

By Bob Ramsey October 4, 2015August 11, 2020

Optimistic AND Reliable

Many people have that wonderful tendency to be optimistic which makes them encouraging to be with. It seems that often those same people have difficulty being reliable. Others are … Continue reading Optimistic AND Reliable

By Bob Ramsey July 21, 2014

“It’s our fault,…really.”

I witnessed a tragedy in customer service this week. About 6 of us were riding in the shuttle bus from long term parking to the airport terminal. As the bus … Continue reading “It’s our fault,…really.”