Stay in the fight

Years ago I was the leader of a volunteer organization that I led with all my strength.  We all really believed in the mission and worked hard to achieve our goals.  But, like most groups of people, there were a few complainers mixed in there.  And they quietly complained, and criticized every imperfection.  They worked […]

Optimistic AND Reliable

Many people have that wonderful tendency to be optimistic which makes them encouraging to be with.  It seems that often those same people have difficulty being reliable.  Others are not so optimistic, but you can take always count on them. But where is that rare person who is both optimistic AND reliable? Beyond doubt, both […]

No more complaining

Complaining will no longer be accepted here.  All complainers are being asked to cease that habit and replace it with more positive thoughts and words.  Your complaints irritate the rest of us. They lower productivity and make small problems bigger while erasing progress. However, the BIGGEST reason we will no longer permit complaining is because […]

Watch your image!

I went to a food market today where a cookie delivery truck was parked outside.  Even though I did not come there to buy cookies, the ads on the truck caught my interest and I planned to look over the cookie display inside.  However, when I saw the extremely unhealthy and unkempt cookie salesman working […]

Go AWAY!

I saw this sign on a storefront while browsing an historic downtown shopping area. I thought how interesting that they were using this sign to sort out sales people from ones with crediblity (girl scouts) to sales people without credibility (everyone else). So, why do the girl scouts get a pass? What do they have […]

Problem Finding

We are all aware on how important the skill of problem solving is.  But there is a related skill that is even more important.  This is the skill of problem finding.  Finding, analyzing, and understanding problems is the key to more success in your career. This was studied in a classic case of fourth year […]

Ask vs Tell

The Social Style model is over 40 years old and is used by thousands of organizations to impact human relationships for the better. Social Style describes people on the assertive continuum from Ask to Tell.  Ask assertive people are slower to decide, ask more questions (because they are questioning every situation), are less aggressive, and […]

Is there a Sales Stereotype?

As a sales professional, has a prospect ever treated you rudely for no reason?  Maybe she hung up on you when you called.  Or maybe she was condescending during a sales call.  And you thought to yourself, “why am I being treated with disrespect? She doesn’t treat other professionals like this.  It’s almost as if […]

Read Your Way to Success

Without a doubt, reading good books can accelerate you success as fast as anything.  The world’s greatest minds are found in books and these are relatively cheap but for the discipline to read them.  All of the greatest people now and in history have been avid readers of great literature.  Our country was founded by […]