Fred Picker’s shovel

  When you meet with people, give them respect.  Respect their time, their money, and their possessions.  Take pains to value their priorities even if they are different than yours.  This is common courtesy and it’s good business. Years ago I was a young man working on a building project and needed a shovel.  My […]

Check your emotions

  Many communications in the workplace (and at home) are derailed because of poorly used emotions.  Unless you control your emotions well during difficult conversations, those conversations are likely to turn out much different than you plan.  For many of us, using unchecked emotions create strong reactions in others as they misread our intentions.  You […]

Conflict and Conflict Management

Conflict and conflict management is a common problem in the workplace.  Unresolved conflicts cause lower productivity because it’s very difficult to work with someone who has done an injustice to you.  Quiet rebellion or outright sabotage sometimes follow.  Not to mention the discouraging effect it has on other good employees who may leave based on unresolved […]