Speak from memory (sort of)

Social media has become part of the contemporary landscape. But so has it’s opposition. It’s become cliche to hear critics describe the rise in connectivity but the fall of real communication. They believe that social media has many unintended consequences that are damaging our culture. And, although they might be right, that discussion is outside […]

Speak between pauses

By 2013, the drought had grown dangerous. Local Colorado residents desperately needed rain. They hoped for it, they wished for it, they organized congregational prayer sessions for it. Some even danced for it. But nothing came. And the drought grew worse by the day. But then, one summer day, something happened. The weather services started […]

Speak Loud Enough

Two men were stranded on a deserted island in the South Pacific. They had no means of communication and little hope for survival. So they resolved to put a message in a bottle and send it out to sea. First they found a small piece of paper with enough room for a single sentence. Then […]

Check your emotions

  Many communications in the workplace (and at home) are derailed because of poorly used emotions.  Unless you control your emotions well during difficult conversations, those conversations are likely to turn out much different than you plan.  For many of us, using unchecked emotions create strong reactions in others as they misread our intentions.  You […]

Drink the Kool Aid

  Was it mass suicide or mass murder?  Whichever, it changed the meaning of drinking Kool Aid. In 1978 Cult leader Jim Jones was involved in the deaths of 900 of his followers in Guyana who drank Kool Aid laced with cyanide.  Here’s the wiki story: http://en.wikipedia.org/wiki/Jonestown Before this event, drinking kool aid meant having […]

“Do Not Do” list for Leaders

Here are a few critical things leaders must never do: 1. Don’t wimp out.  Be brave!  Never let them see you sweat. You will sweat of course. You’ll sweat the future, the details, the prospects, us, the competition, your own circumstances, because you’re responsible. Just don’t give in to fear.  Be strong and courageous.  We […]

“I believe in you”

“I believe in you” are magic words.  Use them with anyone you manage, anyone in your organization, and anyone in your family.  Believing in people is magic because you communicate trust, empowerment, faith, and approval when you speak those words. It’s been said that most people wear an invisible sign on themselves that says “please […]

Ask vs Tell

The Social Style model is over 40 years old and is used by thousands of organizations to impact human relationships for the better. Social Style describes people on the assertive continuum from Ask to Tell.  Ask assertive people are slower to decide, ask more questions (because they are questioning every situation), are less aggressive, and […]

Make Each Pitch a Masterpiece

Several years ago I heard a pitching coach give some sage advice to an athlete that also applies to business, sales, and leadership.  “Make each pitch a masterpiece”.  Translation: don’t let any effort of yours be mediocre; make every effort your best.  With every pitch, the athlete must perform a masterpiece of a pitch, or […]

Stretching Your Adult Brain

I facilitated a seminar last week for a group of rocket scientists who were at the top of their very technical game. This group have top secret jobs associated with secret weapons and national defense. They could tell me about it but then they’d have to….you know. The subject matter was personality types and how we communicate differently […]