Check your emotions

  Many communications in the workplace (and at home) are derailed because of poorly used emotions.  Unless you control your emotions well during difficult conversations, those conversations are likely to turn out much different than you plan.  For many of us, using unchecked emotions create strong reactions in others as they misread our intentions.  You […]

Watch your image!

I went to a food market today where a cookie delivery truck was parked outside.  Even though I did not come there to buy cookies, the ads on the truck caught my interest and I planned to look over the cookie display inside.  However, when I saw the extremely unhealthy and unkempt cookie salesman working […]

“Do Not Do” list for Leaders

Here are a few critical things leaders must never do: 1. Don’t wimp out.  Be brave!  Never let them see you sweat. You will sweat of course. You’ll sweat the future, the details, the prospects, us, the competition, your own circumstances, because you’re responsible. Just don’t give in to fear.  Be strong and courageous.  We […]

When the cat’s away…

Do the mice play when the cat’s away from the workplace?  Do employees today need constant supervision?  I’ll admit this: in most workplaces I have been in, tension subsided when the boss was not present and tension increased when the boss was present.  But did that tension create more productivity? Let’s talk about supervision levels, […]

Conflict and Conflict Management

Conflict and conflict management is a common problem in the workplace.  Unresolved conflicts cause lower productivity because it’s very difficult to work with someone who has done an injustice to you.  Quiet rebellion or outright sabotage sometimes follow.  Not to mention the discouraging effect it has on other good employees who may leave based on unresolved […]