Every decision is a profit decision

There are times when we know that our business decisions carry huge consequences.  Other times we think our actions are not so significant but they are.  Actually, every decision by every person in the organization affects the bottom line.  Those pennies really do make dollars. I spoke to a CEO last week who told me […]

Fred Picker’s shovel

  When you meet with people, give them respect.  Respect their time, their money, and their possessions.  Take pains to value their priorities even if they are different than yours.  This is common courtesy and it’s good business. Years ago I was a young man working on a building project and needed a shovel.  My […]

If you want to build a ship…

  “If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea“.   Antoine de Saint-Exupery. That’s a great way to build things.  Help people catch the same vision you have.  People […]

Is Leadership optional?

If you are a parent, is leadership optional?  Of course not.  If you are a sales person, manager, or senior member at work, can you choose to not be a leader?  If you are a cub scout, a big sister, a bank teller, a rotary club member, a professional ball player or anything else, you […]

Ask vs Tell

The Social Style model is over 40 years old and is used by thousands of organizations to impact human relationships for the better. Social Style describes people on the assertive continuum from Ask to Tell.  Ask assertive people are slower to decide, ask more questions (because they are questioning every situation), are less aggressive, and […]

Conflict and Conflict Management

Conflict and conflict management is a common problem in the workplace.  Unresolved conflicts cause lower productivity because it’s very difficult to work with someone who has done an injustice to you.  Quiet rebellion or outright sabotage sometimes follow.  Not to mention the discouraging effect it has on other good employees who may leave based on unresolved […]

Why Corporate Training?

In a word: productivity. Productivity is the key to every organization’s success. It is the golden thread that binds together all businesses regardless of their industry, corporate culture, or business model. Without productivity, everyone will fail. And productivity is exactly what corporate training improves. As companies fight to maintain and grow market share, they are faced with the […]

High Performing Teams are like Chocolate Brownies (Kind of)

Here’s my best recipe for chocolate brownies: 3 eggs beaten, add 1/2 cup of canola oil, 1 teaspoon vanilla, 1 1/3 cup sugar and beat well. Blend in 1/2 cocoa then 1 1/4 cup flour. Mix well and add about 1/3 cup of pecan halves. Then pour into an oiled glass 9″ pie pan and bake at […]

Delegating pros and cons

Delegation, when done well by managers, produces higher productivity, higher morale, and greater workplace efficiency. However, two common situations prevent many managers from succeeding at this skill as well as they could. First, managers usually know that the task they’re delegating will likely NOT be done as well as they could do it themselves. They will probably experience an immediate decrease in […]

Seize the moment with key people

One way to personal effectiveness is being able to focus on the proper task or person at the proper time.  This often boils down to “wherever you are, be there”.  Especially with people, “being with” that person without being distracted is a key element in interpersonal and business success.  It is also a fundamental part of […]