Many communications in the workplace (and at home) are derailed because of poorly used emotions. Unless you control your emotions well during difficult conversations, those conversations are likely to … Continue reading Check your emotions
I went to a food market today where a cookie delivery truck was parked outside. Even though I did not come there to buy cookies, the ads on the truck … Continue reading Watch your image!
Most of the astronauts who went to the moon in the 60s and 70s came back and got depression. I’ve noticed that many new homes in my area go up … Continue reading You’ve got what you want… now what?
You remember Ebenezer. He was visited by 3 ghosts one Christmas eve and woke up a changed man. Well I’m in the business of helping people change and if you … Continue reading How Ebenezer Scrooge became a hero
I witnessed a tragedy in customer service this week. About 6 of us were riding in the shuttle bus from long term parking to the airport terminal. As the bus … Continue reading “It’s our fault,…really.”
Was it mass suicide or mass murder? Whichever, it changed the meaning of drinking Kool Aid. In 1978 Cult leader Jim Jones was involved in the deaths of 900 … Continue reading Drink the Kool Aid
Here are a few critical things leaders must never do: 1. Don’t wimp out. Be brave! Never let them see you sweat. You will sweat of course. You’ll sweat the … Continue reading “Do Not Do” list for Leaders
“If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the … Continue reading If you want to build a ship…
This is a time management/personal success tip that I use. Successful people have a habit of creating their own future. They see their ideal future first, then consciously and unconsciously … Continue reading Visualize your perfect week
Great ideas are great. Beautiful plans are exciting. But the numbers must work to support those ideas and plans. This is about business. Obviously there are a few things that … Continue reading The numbers must work
“I believe in you” are magic words. Use them with anyone you manage, anyone in your organization, and anyone in your family. Believing in people is magic because you communicate … Continue reading “I believe in you”
If you are a parent, is leadership optional? Of course not. If you are a sales person, manager, or senior member at work, can you choose to not be a … Continue reading Is Leadership optional?